The Importance of Netiquette - Safer Internet Day 2023 Blog Series

We all spend a fair amount of time online, whether this is for school, work or for social reasons. Usually it is beneficial and we gain much from our use of IT and new media. However, sometimes things do not go too well, often due to the behaviour of others. This blog will examine some of the reasons why some people exhibit unacceptable behaviour online.

Why Some Behave Unacceptably Online

For many people, being online lowers their inhibitions. This may lead to them saying and doing things they would not normally do. Part of this is down to the anonymity factor — they feel invincible because nobody knows who they really are — they feel anonymous online. They often use screen names and this can lead to extreme rudeness, bad language and an unpleasant attitude. They may feel that nobody will ever find out who they are, so what does it matter?

Studies have shown that the lack of eye contact and other nonverbal communication can cause people to be unpleasant. This often results in cruel and spiteful behaviour. When people act in a thoughtless or uncaring manner it can lead to hostile online environments.

The above examples are all extremes, and most people do not behave in such a rude way. However, many of us are guilty of acting in an insensitive or careless way when communicating online. We may not always think about what we are going to say or do, and we can unintentionally hurt the feelings of others. This is why netiquette is important.

A Definition of Netiquette

What is netiquette, and how can it help us remain safe and secure online? Netiquette is the correct and acceptable way of using the internet. It includes how to behave online as well as how to speak and interact with others in a respectable manner. Learning about netiquette is one of the fundamental skills needed when communicating on a variety of electronic devices and digital platforms. It teaches people to respect others and sets a framework for tackling bad behaviour.

We could all benefit from considering how we behave in relation to our use of technology. This includes using our mobile phone or tablet at inappropriate times, such as at the dinner table or when someone is trying to have a conversation with us. It is also unacceptable to text in all capitals as this is perceived as shouting. Netiquette can act as a guide with these issues as well as other ways of behaving online.

It is good to think about how we behave and how we communicate with others both online and offline. This will ensure we are respectful of others and the online world is a pleasant place to reside.